Shipping policy
SHIPPING POLICY
Processing Time Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Times
- United States & Canada: 3–10 business days
- Europe & Australia: 5–10 business days
- Hong Kong & Asia: 4–10 business days
- Rest of World: 7–12 business days
Delivery times are estimates and may vary due to customs clearance, carrier delays, or peak seasons.
Shipping Rates Shipping rates are calculated at checkout based on your location and order weight. Free shipping may be available on qualifying orders — check our current promotions for details.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.
Customs & Import Duties International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the buyer's responsibility and are not included in the order total or shipping cost.
Lost or Delayed Packages If your package hasn't arrived within the estimated timeframe, please contact us at litwise.store@gmail.com. We'll work with the carrier to locate your shipment.
Incorrect Address Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.